Crypto Screener › Forums › Support – FAQ › i made transaction 3 times for upgrade but my account did not upgraded › Reply To: i made transaction 3 times for upgrade but my account did not upgraded
Hi there, I will look into it straight away, my appologies the system has been failing to upgrade members if the exact amount is not sent. Let me check on the transactions, I will refund you the extra 2 if it is like you say.
Feel free to come onto Slack to chat with us, contact @Margincall.
Truly sorry about this bad experience!